Terms & Conditions
Effective Date: 18/06/2025
1. Booking and Payment
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A valid payment method is required to secure your reservation. Payment terms, deposit requirements, and accepted methods are provided during booking.
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Payments are collected up front to secure your reservation.
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Reservations are confirmed upon receipt of a booking confirmation email from Par La Rivière.
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Minimum stay requirements apply (typically 2 nights, but subject to change from time to time at the management’s discretion).
2. Cancellation & Refund Policy
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Cancellations must be made in writing via email to host@parlariviere.com.
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Cancellations made more than 30 days before arrival are eligible for a full refund. Cancellations made between 14 and 30 days prior will receive a 50% refund. No refunds will be issued for cancellations made less than 14 days before check-in. We strongly recommend guests consider travel insurance to cover unforeseen changes to their plans.
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In case of force majeure affecting your travel plans, we will try to be as kind and accommodating as possible.
3. Check-In and Check-Out
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Check-in: from 15:00 onwards (self check in using lockbox); check-out: by 11:00.
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Earlier check-in or later check-out may be possible by prior arrangement.
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Guests are requested to present valid identification upon arrival.
4. House Rules
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Adults only (18+). Children under 18 are not permitted.
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No pets allowed.
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Smoking is prohibited inside all suites and indoor spaces.
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Please respect the property, staff, and other guests at all times.
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The Main Villa is available by special request and subject to separate booking and approval.
5. Liability
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Par La Rivière is not responsible for loss, theft, or damage to guest property during your stay.
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Guests are liable for any damage caused to the property or its contents.
6. Privacy and Data Protection
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Your personal information is processed in accordance with our Privacy Policy (see below) and the General Data Protection Regulation (GDPR).
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By booking, you consent to the collection and use of your data as described.
7. Complaints & Dispute Resolution
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In the event of a dispute, you may contact us at host@parlariviere.com to seek a resolution.
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As required by French law, you may also contact our appointed consumer mediator:
Médiateur de la consommation – CM2C
Website: https://www.cm2c.net
Address: 14 rue Saint Jean, 75017 Paris
Email: cm2c@cm2c.net
8. Modifications
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Par La Rivière reserves the right to update these Terms & Conditions at any time. The current version will always be available on our website.
For any questions, please contact us at host@parlariviere.com.